Enable cash payout via the Western Union agent network for your specific business use case.

Customer Journey

Partner’s beneficiary opts to collect an in-person disbursement at a Western Union agent location.


Partner sends the disbursement instructions to Western Union; Western Union responds back with the reference number and QR Code.


Partner presents beneficiary with the amount due, QR Code and Reference Number.


Beneficiary visits a Western Union agent location and presents the Western Union agent the QR Code/Reference number.


Beneficiary provides required identification information. The Western Union agent pays out the amount and provides a receipt.


The Western Union notifies partner about the status of the disbursement.


Key Benefits

  1. The robust Western Union robust compliance ecosystem
  2. Reach individuals through our global network of agent locations
  3. Real-time payment disbursement notification
  4. Performance analytics
  5. Daily settlement

Partner Showcase

Since its inception 30 years ago, International Medical Corps' mission has been consistent: relieve the suffering of those impacted by war, natural disaster and disease , by delivering vital health care services that focus on training.

The Challenges

  1. Get money to first-response workers
  2. Aid workers need local currency urgently
  3. Expensive to convert currency

The Solution

Send local cash to frontline

Performance analytics

  1. Delivered cash to Philippines the day after typhoon
  2. Funded operations on the frontline of Liberian Ebola crisis
  3. Sent needed supplies to assist with Refugee Crisis in Greece
  4. Assisted in Ecuador Earthquake emergency relief

"Thank you for your partnership that made our swift response possible."

Erica Tavares, International Medical Corps.

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