Give your customers local payment options

Your customers can pay in local currency at one of our Western Union agent locations.

Customer Journey

Customer opts to pay for your eCommerce offering at a Western Union agent location.

1

Partner sends the payment instruction to Western Union; Western Union responds back with the payment reference number and QR Code.

2

Partner presents customer with the total amount due, QR Code and Reference Number.

3

Customer visits a Western Union agent location and presents the Western Union agent the QR Code/Reference number

4

Customer provides required identification information. The Western Union agent collects the payment and provides a receipt.

5

Western Union notifies partner about the status of the payment.

6

Key Benefits

  1. The robust Western Union compliance ecosystem
  2. Customer follows a quick, easy and streamlined process to complete in-person payment
  3. Real-time payment collection notification
  4. Access to the Western Union global retail agent network
  5. Performance analytics
  6. Daily settlement

Partner Showcase

Learn how Western Union is enabling in-person cross-border e-commerce payments for customers around the world

Learn More

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